Proudly serving as Louisiana’s first Children’s Advocacy Center (CAC), the nationally accredited Jefferson CAC, located within the metropolitan New Orleans area in Gretna, LA, is seeking a qualified individual to join our Victim Advocacy Team!


Summary

The Community Care Coordinator serves as the primary liaison between the Jefferson Children’s Advocacy Center and non-offending caregivers for children and adolescents seen at the CAC, assessing and addressing – through appropriate community resource referrals – information, support and service needs, including but not limited to, medical and mental health services. The Community Care Coordinator serves as an integral member of the Multidisciplinary Team (MDT), providing information and insight, while advocating for the best interests of the child and family throughout the investigative process.

This is a full-time salaried position with benefits.


Responsibilities

  • Provide front-line assistance and ongoing advocacy to JCAC clients and non-offending family members through assessment, service linkage, education, and case management support.
  • Serve as a community resource specialist regarding program information, referral resources and education for stakeholders, community partners and clients.
  • Participate in bi-monthly MDT case review meetings and assist with coordination
  • Case tracking, management & data entry
  • Scheduling and appointment coordination
  • Participate in ongoing professional development
  • Assist with social media and impact evaluations
  • Misc. office duties

Qualifications

Required

  • Bachelor’s degree or two (2) years of relevant experience working with children and families
  • Proficiency with Microsoft Windows Operating Systems, Word, Excel and PowerPoint
  • Ability to work well under stress & handle emergent situations
  • Ability to work independently and with others in a collaborative, team environment
  • Adaptable and resourceful

Preferred

  • Master’s degree in a social services field
  • Knowledge of child development and social systems
  • Excellent communication, organization and project management skills
  • Bilingual English/Spanish

Other

  • Must be willing to work flexible hours
  • Must submit to a thorough criminal history background check
  • Must pass a drug screen
  • Must have access to a vehicle, possess a valid driver’s license and proof of insurance

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